faq
Frequently Asked Questions:
Where are you products made?
All of our products are hand-made in the capital of Cambodia from where they are then shipped to Germany and then finally sent to you.
What fabrics are you using?
To combat the wasteful practices in the fashion industry we solely use (1) discarded fabrics from Cambodia or (2) donated deadstock (left over fabrics) and thereby give them a second life.
How is SAROWA different from other brands?
We upcycle fabrics from Cambodia into hand made bags. Doing so lets us create sustainable products and allows us to have a positive impact on the communities we operate in. Since we believe in equality we pay fair wages to all of our workers in Cambodia and we donate part of our resources to provide children with school meals through the NGO Mary’s Meals.
Why are you producing in Cambodia?
The fact that big factories buy more fabrics than they eventually need is a big problem, because the production of fabrics have a big environmental footprint. We considered also producing in the EU,
Do you offer free shipping?
Yes, we offer free shipping from 45€!
Which countries do you ship to?
We are shipping to all countries within the EU for now and are continually increasing our shipping region.
What is your return policy?
We are operating
I still have a question, where can I reach you?
We would love to hear from you so please either contact us through our form on our contact page or send us an email to EMAIL. We will get back to you as fast as possible.